Contact

Contact Site Mapped

We're a small team. Email is the fastest way to reach us, and the same address handles support, billing, abuse, and security questions.

Email support

Send a note to support@site-mapped.com for anything related to your account, monitored sites, or subscription.

What to include

To help us help you faster, include:

• The email on your Site Mapped account.
• Your organization name as it appears on the dashboard.
• The monitored website (URL).
• A short description of what you're seeing.
• Your PayPal subscription ID for billing-related issues (visible on the billing page).

Response times

We aim to reply to every email within one business day. Security issues marked clearly in the subject line jump the queue.